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Apple Investigating Exploding iPhone 7 Claims

Apple Is Investigating This Woman's Viral Video Of Her Exploding iPhone 7

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Updated Nov. 18 2019, 2:18 p.m. ET

There's a crazy exploding phone epidemic these days. First the Samsung Galaxy Note Fiasco got so bad that the Korean tech manufacturing giant discontinued the device altogether.

Samsung fanboys were definitely feeling the smugness from Apple lovers, who just used the blown-up phones as added fuel for their iPhone-romance.

However, there were some reports of exploding iPhone 7 batteries, too.  Like that dude in Australia who's phone blew up while he left it in the car when he was surfing. There were other claims as well, but they didn't really catch fire or incite the same kind of public outcry like the exploding Note phones did.

But now, it looks like Apple has a lot of PR work to do after an iPhone user posted a video of her exploded phone smoking on Twitter.

So my IPhone 7 plus blew up this morning ๐Ÿค— was not even using it, literally no explanation for this pic.twitter.com/sQ8CJt4Y69

โ€” Breeโœจ (@briannaolivas_) February 23, 2017

The user, Brianna Olivas, claims that she wasn't even using the phone when it happened and it just erupted without warning.

Olivas mentions that her phone wasn't turning on the day before and she took it to an Apple store where employees said everything was fine with the phone.

@briannaolivas_ pic.twitter.com/MLllo8DvSa

โ€” Breeโœจ (@briannaolivas_) February 23, 2017

 "The next morning I was asleep with my phone charging next to my head, my boyfriend grabbed the phone and put it on the dresser. He went the the [sic] restroom ... and from the corner of his eye he saw my phone steaming and [heard] a squealing noise. By the time he got over to the phone it had already caught fire, he quickly grabbed the phone and threw it in the restroom ... as soon as he threw it in the restroom is [sic] blew up and more smoke started coming out of the phone," she said in an interview with Mashable.

The scary footage blew up on Twitter, garnering over 25,000 retweets and likes.

@briannaolivas_ first Androids and now iPhones?! ๐Ÿ™ƒ pic.twitter.com/LUOEIsc3V8

โ€” M ฤ r ฤ‡ รธ ลก (@__bing__bong__) February 23, 2017

It also started a conversation on the eternal struggle between iPhone and Android users.

@__bing__bong__ @briannaolivas_ android is an operating system not a phone

โ€” headass (@xxxcoot) February 23, 2017

@xxxcoot @__bing__bong__ @briannaolivas_ you're prob an Android user lol

โ€” Anakin (@JunkyardTeen) February 23, 2017

@JunkyardTeen @xxxcoot @__bing__bong__ @briannaolivas_ you're prob an Apple user lol pic.twitter.com/NYUH2nJs7s

โ€” Luke (@SotaCane) February 23, 2017

@briannaolivas_ android users watching this video like pic.twitter.com/cx6qaZOanK

โ€” scorpioooo ๐Ÿ‡ง๐Ÿ‡ฎ (@3ASTAFRICAN) February 23, 2017

People then started tweeting at Apple support and letting them know that their phones blew up too.

@briannaolivas_ @AppleSupport my shit blew up too

โ€” DonnieVontana (@DonnieVontana) February 23, 2017

@DonnieVontana We appreciate you reaching out. Could you let us know more details in a DM? Weโ€™ll go from there. https://t.co/GDrqU22YpT

โ€” Apple Support (@AppleSupport) February 23, 2017

@AppleSupport my phone blew up also. What is going on @Apple ????

โ€” sosa tsunami ๐ŸŒŠ๐Ÿ–ค (@DaJourBrooks) February 23, 2017

@DaJourBrooks We appreciate you bringing this to our attention, and we definitely want to look into it. Send us a DM when you have a chance. https://t.co/GDrqU22YpT

โ€” Apple Support (@AppleSupport) February 23, 2017

People weren't really that confident in Apple's ability to fix the issue, however.

@ItGucciGabe We will attach our Direct Message link below, click on that and message us there. https://t.co/GDrqU22YpT

โ€” Apple Support (@AppleSupport) February 23, 2017

@AppleSupport @ItGucciGabe man y'all know y'all about to charge her 150 to get it replaced

โ€” Johnny Bravo (@LilBridgess) February 23, 2017

Hopefully this isn't a widespread issue, getting hot battery acid on your face is never fun.

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Reinaldo Massengill

Update: 2024-08-25